A new outlook on outsourcing

This may be a bit off topic, but is a fascinating use of a blog to highlight a new perspective while the writer takes a break: Rogers Cadenhead has handed over his Workbench blog to a New Delhi business reporter who commented on his blog earlier.
Vivek Seal, 23, is blogging on outsourcing from an Indian perspective. Example:

... I must tell you guys that the average education level for a call center job in India is at least a graduate degree (bachelors in commerce, economics, arts, etc.) as compared to school-level education there. For all you people who are not happy with an accent, just imagine the time you called up someone in your country and try to compare it without having this inherent hate for outsourcing. You may very well realize that it is not all that bad -- I mean the accent...